Returns & Exchanges
At EVOC Sports, we stand by the quality of our gear and offer a 30-day return window for all unused products in their original packaging. Whether it's a backpack or a bike travel bag, we want to ensure you have the perfect equipment for your next adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original box, ensuring all tags are attached and the product is in new, resellable condition.
- 3.Label and Ship
Print the prepaid shipping label provided by our system, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.
